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Joining teams

A team is a shared workspace. Everyone on the team can see the haikus in it, leave comments, and collaborate on guides.

There are 3 ways to join a team.


During onboarding

When you sign up, Haiku checks your work email against existing teams. If your company is already on Haiku, you might see the existing teams.

Teams are set to discoverable by default. If your organization uses this setting, the team appears when you sign up.

If a team is set to private, you can only join by invitation.

If you see a discoverable team, you can ask to join it. The team's admin will have to approve.

If multiple teams appear, you can join more than one.


Via invitation

A team admin can invite you directly. You'll get an email with a link. Click it, sign in (or create an account), and you're added to the team.


Team roles

Every team member has a role. Roles control what you can do inside the team.

Role

What they can do

Admin

Manage members, settings, and billing.

Creator

Create, edit, and share haikus.

Viewer

View and comment on haikus.

Your role is assigned by the team admin. Admins can update roles at any time from the team's settings.


Once you're in

Your team's haikus appear in the left sidebar under Teams. Select your team to browse everything shared with you.

You can be a member of more than one team. Switch between them from the sidebar.


Default team for Enterprise accounts

Enterprise accounts include an account-wide team based on your company's email domain. Every user with a matching email address is added to this team automatically, with the Creator role.

This means you have at least 2 teams by default:

[domain] team

  • Named after your company's email domain. For example, users signing in with a walkme.com email are added to a team called walkme. This team is discoverable, so every user who joins the account has access to it automatically. Haikus created here are shared with the whole team by default.

[Your name]'s team

  • Your personal team, created for you when you join, the same as on any other plan. This team is private. Haikus you create here are restricted by default, visible only to you until you choose to share.

This applies to existing Enterprise accounts as well. If your account was already on Enterprise, the domain team is added automatically and appears the next time you sign in.

You can switch between teams from the left sidebar. Team settings, including discoverability and default access, can be changed in Settings.

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